Pricing Terms and Conditions

Premium Accounts
Cygnet Cloud offers you the option of increasing your account storage space beyond 2 GB for a fee. By doing so, your account will be converted to a Premium Account and will not be subject to some of the restrictions placed on Free Accounts as described below.

Cygnet Cloud accepts credit cards, iDeal and SEPA bank transfers and will automatically charge monthly or yearly, depending upon which Premium Account you select. If any fee is not paid in a timely manner, or Cygnet Cloud is unable to process your transaction using the credit card information provided, Cygnet Cloud reserves the right to revoke access to your Cygnet Cloud account and Files. If you do not bring your Cygnet Cloud balance current within five (5) days after Cygnet Cloud provides you with notification that your account is in arrears, Cygnet Cloud reserves the right to use our discretion to delete some or all of your files, so as to reduce your storage space to below 2 GB, and to convert your Cygnet Cloud Premium Account to a Free Account (which is subject to the restrictions described below).


1 User €14,95 p/m
5 Users €74,75 p/m
10 Users €149,50 p/m

50 Gigabytes

€2,95 p/m

100 Gigabytes

€4,95 p/m

200 Gigabytes

€8,95 p/m


The fees for your Premium Account will be billed from the date you elect, or convert to, a Premium Account and on each monthly or yearly renewal thereafter, unless and until you cancel your account. Click on the link on your “Account” page to see the commencement date for your next renewal period. Cygnet Cloud will automatically bill your credit card each month or year on the calendar day corresponding to the commencement of your Premium Account. In the event your Premium Account began on a day not contained in a given month or year, Cygnet Cloud will bill your credit card on the last day of such month or year. For example, if your Premium Account began on January 31st, February 28th is the next time your credit card would be billed. You acknowledge that the amount billed each month or year may vary for reasons that include: differing amounts due to promotional offers, differing amounts due to changes in your account, or changes in the amount of applicable sales tax, and you authorise us to charge your credit card for such varying amounts. Cygnet Cloud may also periodically authorise your credit card in anticipation of account or related charges. All fees and charges are non-refundable and there are no refunds or credits for partially used periods.

Should you elect to upgrade your Premium Account to a larger amount of storage space, the commencement date for your next renewal period will be reset and you will be billed for the first month or year of the upgraded level of service on a pro rata basis. For example, if you begin your monthly billed Premium Account on February 15th, your next payment would be due on March 15th. On March 22, you upgrade your Premium Account to a larger amount of storage space and pay the new amount associated with the upgraded Premium Account you have selected, less the amount equal to 7 days at your previous Premium Account rate. Your next payment would then be due on April 22. Cygnet Cloud may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email. If you want to use a different credit card or if there is a change in your credit card validity or expiration date, you may edit your information by accessing your “Account” page. If your credit card reaches its expiration date, your continued use of the Cygnet Cloud constitutes your authorisation for us to continue billing that credit card, and you remain responsible for any uncollected amounts. It is your responsibility to keep your contact information and payment information current and updated.


Cancelling Your Account
Your Cygnet Cloud Premium Account will continue in effect unless and until you cancel your Premium Account or we terminate it. You must cancel your Premium Account before it renews each month or year, in order to avoid billing of the next month’s or year’s fees to your credit card. Cygnet Cloud will bill the monthly or yearly fees associated with your Premium Account, plus any applicable tax to the credit card you provide to us during registration (or to a different credit card if you change your account information). Cygnet Cloud Premium Accounts are prepaid and are non-refundable.

CYGNET Cloud DOES NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MONTHS OR YEARS. You may cancel your Cygnet Cloud Premium Account at any time, and cancellation will be effective immediately. If you wish to cancel your Premium Account you may do so via your “Account” page. Should you elect to cancel your Premium Account, please note that you will not be issued a refund for the most recently (or any previously) charged monthly fees. By signing up for a Cygnet Cloud Premium Account and providing Cygnet Cloud with your payment account information, you hereby agree to these payment terms and conditions.


Free Accounts
Cygnet Cloud allows you to store up to 2 GB free of charge. Cygnet Cloud reserves the right to terminate Free Accounts at any time, with or without notice. Without limiting the generality of the foregoing, if a Free Account is inactive for ninety (90) days, then Cygnet Cloud may delete any or all of Your Files without providing additional notice.


For further information regarding your Cygnet Cloud Premium or Free Account, please see the Cygnet Cloud Terms of Service.