Cygnet stores a small memory (cache) of all items in the system to improve speed of navigation. This means that the memory (cache) could not be completely up-to-date as structures are added and removed from Cygnet.
It is therefore important to make sure that this memory is cleaned once structure(s) are not visible to all users.
To do this please follow these steps:
- From the My Cygnet menu, choose Clear Cache.